1. What information do we collect?
We collect information you provide directly, such as your name, email address, phone number, and any details you include in a message through the contact form. We also collect limited technical information automatically, such as your browser type, approximate location derived from IP address, and pages visited, typically through cookies described in our Cookie Policy.
2. Why do we collect this information?
Contact form information is used to respond to inquiries about our SEO consulting services and to evaluate whether an engagement is a reasonable fit. Technical and usage information, where collected with consent, helps us understand how the site is used in aggregate so we can keep it functioning well.
3. Do we sell or share personal information?
We do not sell personal information. We may share information with service providers who help operate this website, such as hosting or analytics providers, under confidentiality obligations, and we may disclose information if required by law or to protect our legal rights.
4. How long do we keep information?
Contact form submissions are retained only as long as reasonably needed to respond to the inquiry and maintain records of business correspondence, after which they are deleted or anonymized on a periodic basis.
5. What rights do California residents have?
Under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), California residents may have the right to know what personal information is collected, request deletion of that information, correct inaccurate information, and opt out of certain types of sharing. We do not sell personal information as defined by the CCPA. Requests can be submitted using the contact details at the end of this policy.
6. What rights do other US residents have?
Depending on your state of residence, additional state privacy laws such as those in Virginia, Colorado, Connecticut, and Utah may provide similar rights to access, correct, or delete personal information, and to appeal a decision regarding a privacy request. We aim to honor reasonable requests consistent with applicable law regardless of state of residence.
7. How do we handle children's information?
This website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under 13 years of age, consistent with the Children's Online Privacy Protection Act (COPPA). If we learn that we have inadvertently collected such information, we will delete it.
8. How do we secure information?
We use reasonable administrative and technical safeguards appropriate to the nature of the information collected. No method of transmission or storage is completely secure, so we cannot guarantee absolute security of any information submitted through this site.
9. Do we use cookies?
Yes. A full explanation of the categories of cookies used on this site, and how to manage your preferences, is available in our Cookie Policy.
10. How can you exercise your rights or ask questions?
You can reach us at [email protected], by phone at +1 314-440-1090, or by mail at 8764 Rosalie Ave, St. Louis, MO. We will respond to verifiable requests within the timeframes required by applicable law.
11. Could this policy change?
We may update this policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page reflects the most recent revision.